Privacy Policy

This policy has been updated on, and is valid as of, October 15, 2019
Donate4Dreams and BLR LLC respects your privacy and preferences. This privacy policy (the “Privacy Policy”) sets forth the terms under which you share your personal data with Donate4Dreams, how Donate4Dreams collects and uses your data, and your rights with respect to understanding and modifying how it will be collected and used.

I. How does this Privacy Policy apply to you?
Generally: This Privacy Policy applies to the personal data provided to Donate4Dreams when you make a donation, register for an event, sign up for a newsletter, purchase a product, or otherwise provide us with information via the Donate4Dreams Website located at www.donate4dreams.com, or any other domain names owned or controlled by Donate4Dreams (the “Website”). It also applies to personal data you may provide to Donate4Dreams via telephone, email, regular mail, social media, texting, mobile applications, at a special event, in response to a solicitation or face-to-face. Donate4Dreams is responsible for collection and use of personal data. We will comply with the applicable local data protection laws and regulations.

Minors: It is Donate4Dreams’s policy not to solicit knowingly any personally identifiable information from children under the age of 13. Children under 13 are not authorized to make a donation or purchase, sign up for an event or program, or otherwise provide any personally identifiable information without consent from a parent or legal guardian.

II. Why do we hold and process personal data?
Donate4Dreams may request from you, or you may volunteer to provide, your contact information, including your name, mailing address, phone number(s), and email address(es). We hold and process supporters’ personal data for a number of reasons:

To keep a record of donations made and actions taken by our supporters and our communications with them To send our supporters marketing information about our projects, fundraising activities and appeals where we have their consent or are otherwise permitted to do so To fulfill contractual obligations entered into with supporters To support community-based fundraising and campaigning To ensure we do not send unwanted information to supporters or members of the public who have informed us they do not wish to be contacted To manage supporters’ accounts and provide customer service To enforce the Website terms of service To perform other functions as described at the time Donate4Dreams collects information. If you make a donation or a purchase with Donate4Dreams, or otherwise provide us your information, Donate4Dreams may contact you from time to time about opportunities to make additional donations or purchases or to provide you information about upcoming programs. We may also analyze your personal information to create a record of your interests and preferences. This allows us to ensure communications are relevant and timely, to contact you in the most appropriate and relevant way and in general to provide you with an improved user experience. It also helps us to understand the background of our supporters so that we can make appropriate requests for support, enabling us to raise funds and help beneficiaries sooner and more cost-effectively.
Donate4Dreams may also share data from its supporters with select third-party sponsors and service providers based on our assessment that the products or services may be of interest to these supporters or that the sponsor or provider can help Donate4Dreams identify what services or appeals may be of interest to our supporters. We may also provide our supporters with information about services from third parties. If you do not wish your data to be used in this way, you may follow the instructions for modifying your consent (see below, “How to control what we send you or update your personal information”).

III. When will we send you personalized marketing communications?
Donate4Dreams will contact you for marketing purposes—for example, to keep you up to date on our work, or let you know how you can support that work—only where we have your consent or we are otherwise allowed to do so because of your prior engagement with Donate4Dreams, as explained further below (see “Our Reliance on Your Prior Support”).

We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work and the ways in which you would like to receive this information. We will not send you marketing material if you tell us that you do not wish to receive it. Instructions for how to do so are below (see “How to control what we send you or update your personal information”).

IV. How and when do we obtain information about you?
Donate4Dreams may obtain your personal data in the following circumstances:

a. When you give it to Donate4Dreams
We will obtain your personal data directly when you make a donation, register as a Donee, sign up for one of our events, or when you communicate with us directly in some other way.

b. When we use cookies
Cookies are a useful way for us to understand how supporters use Donate4Dreams’s web site. When you visit our web site, we will use cookies to collect data from your computer or other device, such as a smart phone or tablet. Cookies are created by your web browser when you visit our website. Every time you return to our website, your browser will send the cookie file back to the website’s server. They improve your experience of using our website by, for example, preserving your preference settings so that you are shown information likely to be most relevant to you, and measuring your use of the website so that we may continuously improve it. Cookies can also be used to show you relevant Donate4Dreams content on social media services. For more information on our use of cookies and how you can control your cookie preferences, see below at Donate4Dreams’s Cookies Policy.

The Donate4Dreams website may contain hyperlinks to websites owned and operated by other organizations, including private sector partners, or other NGOs and charities. These third-party websites have their own privacy policies, including policies on the use of cookies, which would apply to the use of personal information you submit, or which is collected by cookies while visiting those websites. Donate4Dreams cannot accept responsibility for the privacy practices of such third-party websites, and we recommend therefore that you familiarize yourself with their policies.

VI. What personal information might Donate4Dreams collect?
Donate4Dreams will only collect personal data about you that is relevant to the type of transaction or project you have engaged in with us.

For example, we may receive and retain personal information about you when you contact Donate4Dreams to make a donation, or sign up to any of Donate4Dreams’s activities or online content (such as newsletters or message boards); or when you telephone, email, or write to us, or engage with us via social media channels. In each of these cases, the information we collect is relevant to the type of transaction you are entering into. Data such as your name email or postal address, telephone or mobile number will be necessary both to execute these transactions as well as to enable us contact you for further engagement. Bank account or credit card details will be necessary to process any donations.
Credit card and billing information: In addition to your contact information, when you make a donation or purchase, Donate4Dreams asks for your billing address and credit card or other financial services information.

VII. How will Donate4Dreams use your personal data?
Donate4Dreams will use your personal information for the following purposes:

a. For administrative reasons, including:
“service administration”, which means that Donate4Dreams may contact you for reasons related to administering any donations you have made, the completion of commercial or other transactions you have entered into with us, or the activity or online content you have signed up for; to confirm receipt of donations (unless you have asked us not to do this), and to say thank you and provide details of how your donation might be used; in relation to correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means, and to contact you about any content you provide; for internal record keeping so as to keep a record of your relationship with us; to complete sales transactions you have entered into with us; to implement any instructions you give us with regard to withdrawing consent to send marketing information; to use IP addresses to identify the location of users.

b. For marketing and fundraising
Sections III and IV above describe what data may be used for marketing and fundraising purposes and under what circumstances.

c. Analysis
To analyze and improve the activities and content offered by the Donate4Dreams website to provide you with the most user-friendly navigation experience. We may also use and disclose personal information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Where legally required: We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).

IX. How long will Donate4Dreams keep your personal information?
We will hold your personal information on our contact lists only for as long as you continue to provide your consent. If you are a U.S. or Canadian resident, your ongoing consent is presumed unless you inform us that you wish to be removed from our contact list. (Instructions for doing this are set forth below, in Section X.) If you are not a U.S. or Canadian resident, your consent will be presumed to expire after 24 months, unless renewed consent is provided by you. Beyond that, we will hold your information only for as long as necessary to comply with our legal and regulatory obligations.

X. How to control what we send you and update your personal information
The accuracy of your information is important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.

If you wish to change how we communicate with you, or update the information we hold, then please contact us:

To amend your contact preferences for any type of communication, email us donate4dreams@gmail.com or write to us at Donate4Dreams, 7126 Summerhill Ridge Drive, Charlotte, NC 28226 (to amend your preferences for any communication channel);

XI. How Donate4Dreams keeps your data safe
We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms that ask for personal information are stored on networks that are password-protected and routinely monitored. Laptops are not used to store sensitive personal information unless they are both password protected or encrypted. All sensitive personal data is stored on a secure database, to which only a limited number of relevant personnel have access. It is deleted when no longer needed by us and is never shared with third parties, except as expressly set forth in Sections III and IV.

Within Donate4Dreams, we undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.

XII. Changes to Donate4Dreams’s Privacy Policy
This Privacy Policy may be updated from time to time, so you may wish to check it each time you submit personal information to Donate4Dreams. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Donate4Dreams website to submit personal information to Donate4Dreams. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.

Donate4Dreams Cookies Policy
How and why we use cookies: Cookies are used to enable us to improve our services by, for example:

remembering if you are logged in so you can move around the website without having to log in again on each page (for example if you are in checkout); measuring how many people are using each page of the website and for how long so that we can try to improve the quality of our website;
How to manage and delete cookies. If you wish to restrict or block the cookies set by the Donate4Dreams website, you can do this through your computer or device’s browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
Please be aware that restricting cookies may affect the functionality of the Donate4Dreams website.
If you visit our website as an anonymous visitor (e.g. you switch off cookies), Donate4Dreams may still collect certain information from your browser, such as the IP address (which uniquely identifies a computer or other internet device).

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