II. Why do we hold and process personal data?
Donate4Dreams may request from you, or you may volunteer to provide, your contact information, including your name, mailing address, phone number(s), and email address(es). We hold and process supporters’ personal data for a number of reasons:
III. When will we send you personalized marketing communications?
Donate4Dreams will contact you for marketing purposes—for example, to keep you up to date on our work, or let you know how you can support that work—only where we have your consent or we are otherwise allowed to do so because of your prior engagement with Donate4Dreams, as explained further below (see “Our Reliance on Your Prior Support”).
IV. How and when do we obtain information about you?
Donate4Dreams may obtain your personal data in the following circumstances:
a. When you give it to Donate4Dreams
We will obtain your personal data directly when you make a donation, register as a Donee, sign up for one of our events, or when you communicate with us directly in some other way.
VI. What personal information might Donate4Dreams collect?
Donate4Dreams will only collect personal data about you that is relevant to the type of transaction or project you have engaged in with us.
VII. How will Donate4Dreams use your personal data?
Donate4Dreams will use your personal information for the following purposes:
a. For administrative reasons, including:
“service administration”, which means that Donate4Dreams may contact you for reasons related to administering any donations you have made, the completion of commercial or other transactions you have entered into with us, or the activity or online content you have signed up for; to confirm receipt of donations (unless you have asked us not to do this), and to say thank you and provide details of how your donation might be used; in relation to correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means, and to contact you about any content you provide; for internal record keeping so as to keep a record of your relationship with us; to complete sales transactions you have entered into with us; to implement any instructions you give us with regard to withdrawing consent to send marketing information; to use IP addresses to identify the location of users.
b. For marketing and fundraising
Sections III and IV above describe what data may be used for marketing and fundraising purposes and under what circumstances.
To analyze and improve the activities and content offered by the Donate4Dreams website to provide you with the most user-friendly navigation experience. We may also use and disclose personal information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
IX. How long will Donate4Dreams keep your personal information?
We will hold your personal information on our contact lists only for as long as you continue to provide your consent. If you are a U.S. or Canadian resident, your ongoing consent is presumed unless you inform us that you wish to be removed from our contact list. (Instructions for doing this are set forth below, in Section X.) If you are not a U.S. or Canadian resident, your consent will be presumed to expire after 24 months, unless renewed consent is provided by you. Beyond that, we will hold your information only for as long as necessary to comply with our legal and regulatory obligations.
X. How to control what we send you and update your personal information
The accuracy of your information is important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.
To amend your contact preferences for any type of communication, email us firstname.lastname@example.org or write to us at Donate4Dreams, 7126 Summerhill Ridge Drive, Charlotte, NC 28226 (to amend your preferences for any communication channel);
XI. How Donate4Dreams keeps your data safe
We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms that ask for personal information are stored on networks that are password-protected and routinely monitored. Laptops are not used to store sensitive personal information unless they are both password protected or encrypted. All sensitive personal data is stored on a secure database, to which only a limited number of relevant personnel have access. It is deleted when no longer needed by us and is never shared with third parties, except as expressly set forth in Sections III and IV.
Within Donate4Dreams, we undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
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